t h i n k
[ t h i n k ] is dedicated to the lifetime thinker.
[ t h i n k ] is a browse engine for the wandering mind
connecting one topic to another
at the speed of a click
along the edges of new ideas
[ t h i n k ] is a dynamic book of content that is like a collection of marbles (content) in a full jar: to put one better marble in, two lesser ones must come out.
To reach that goal, [ t h i n k ] is designed to function in six ways:
[ t h i n k ] isn’t a reference source but instead a jumping-off point for thinking, designing, creating, and exploring. [ t h i n k ] uses these questions to filter content:
[ t h i n k ]’s topic format has been designed for the wandering mind of the lifetime learner to enable easy browsing. It is packed with valuable content components: hierarchical position within a big picture context; in-a-nutshell quotes; good questions and (links to) good answers; big ideas; good books/authors; cross-references to related topics; grayed-out placeholders for future content; and yellow-highlighted last post within each topic.
About | Acquisitions | Adolescence | Advertising | Agriculture | Amazon | Anarchism | Ancient Asia, Africa, Europe | Africa since 1920 | Apps | Architecture, Landscape & Urban Design | Art | Art in General | Artificial Intelligence | Arts in Particular Cultures | Atoms | Australia & Oceania | Automation | Automobiles
If you can’t beat them, join them.
Why was Staples/Office Depot merger called off?
What strategic objectives will this acquisition/merger accomplish?
What expense items can be added back to the income statement because the owner has been taking out excessive compensation?
Are there deferred inter-company gains or nondeductible write-offs that may result in additional taxes?
What is the performance of all operating entities that have been acquired in the past five years?
Has the company followed through on all promises and performance guarantees to its subsidiaries?
Has the company made any bad acquisitions?
in general: self-driving: Uber acquired Otto > Robotics | ChemChina acquires: Syngenta | Walmart acquires: Jet | Uber: Didi Chuxing | Verizon: Yahoo! | facilitator: Finding a neutral party to facilitate a merger of two businesses sp | mega-mergers: Microsoft-Linked, Monsanto-Syngenta | news: firstlist, themiddlemarket | poison pill: shareholder rights plan
The power, invincibility, joy, and tragedy of adolescence stays with us forever. sp
in general: screen-centricity: Screenagers > Mobile | vaccinations: pre-teens | intervention: Redeploy | inner-city youth programs: Mignight Basketball | music: Quadrophenia Who | poor rich kid: affluenza | research: Monitoring the Future
books/movies: wimpy: Diary of a Wimpy Kid Kinney | Age of Opportunity Steinberg | A Separate Peace Knowles | Boyhood Linklater | Dazed and Confused | Dead Poet’s Society Kleinbaum | Ferris Bueller | Juno | Ordinary People Guest | Risky Business | Schools Out for Summer | Stand By Me | The Catcher in the Rye Salinger | The Perks of a Wallflower Chbosky | more
The new word-of-mouth like us on Facebook is 100X more powerful.
in general: schools: Chicago Portfolio School > Jobs | measure impact: TrendKite, origamilogic | automated: outboundengine | business cards: cardnetics, moo | campaign types: eloqua | card decks: printfinity |coolhunting: Honda | embedded in video & tv: mirriad | in-call media: voodoovox | interactive out-of-home: reactrix | mobile: millennialmedia | multi-channel (screen) platforms & campaign management: collective-media, impactradius | podcasts: Serial | publicity: Ben Angel, halo | simulation & planning: thinkvine | stadiums: instadium | target IT professionals: techtarget | local: singleplatform | yodle | classifieds: backpage, oodle | digital billboards: supponor | digital ink displays: magink | online marketplace: adstruc | out-of-home: Gas Station Radio
North Africa since 1920
Libya: is a lawless country harboring terrorists and smugglers
Liberia: news: Front Page Africa
Nigeria: novelist: Chinua Achebe
Can edible insects provide a sustainable alternative to meat?
What does the consolidation in BIG AG mean for the consumer?
[Dupont-Dow, Syngenta-China Ntl. Seed Co., Bayer-Mondanto]
Who is agribusiness and what is next for them?
in general: family farm advocacy: Farm Aid > Music | domestication of plants and animals started 10,000 B.C. | 2014: (Remote) Data to Knowledge sp | Farm management: ADM farmerview | pest control: insectaries | sample farms | software: Granular, farmeron | Crop farming: climate data: Climate Pro | crop insurance | orchards: frost protection: wind machines | rice: the most important food crop in the world | California: kodafarms | research: International Rice Research Institute | Livestock farming: animals raised for food, fiber, labor | Hunting, fishing, whaling | Ocean Farming: ocean column: Green Wave | Food production, processing, preservation | Controlling the food quality: farm-to-fork: Food Quality & Safety | the farmer: So God Made a Farmer Harvey
Is Amazon eating the world? > E-Commerce
Will Amazon Video disrupt Netflix?
in general: reorder: Dash Button big idea | art: Amazon Art |seed funding: Catalyst | bookstore: Seattle | audio books: Audible | advertising: pay-per-click | delivery: FREE Same Day, drones, Prime | takeout & delivery: Amazon Local | textbooks: Amazon Campus | jobs: Amazon Mechanical Turk
You say you want a revolution
Well, you know
We all want to change the world
Is Anonymous the enemy of our enemy?
in general: coup: Turkey | black power: Black Panther Party | The right to alter or abolish government is the ultimate expression of the people’s sovereignty. | about | anthem: Hey! Hey! Ho! Ho! | Arab Spring: Emel Mathlouthi was voice of Tunisian revolution, timeline | cabal | coup: Coup d'état, Egypt | crowd control: people’s mic | police brutality: Baltimore | Al-Qaeda: Inspire 10, map | fifth column: definition | Lord’s Resistance Army | Muslim Brotherhood: A Day of Anger | Nigeria: Boko Haram | Russia/Moscow: Pussy Riot | Syria: Islamic State in Iraq and Syria ISIS | Latin America: Che Guevera
books, movies, music, tv: change is coming: Long Time Gone > Crowd | Arab Spring: Once Upon A Revolution Cambanis | Greenpeace: How to Change the World | dictators have weaknesses: From Dictatorship to Democracy Sharp | whistleblowers: CitizenFour Poitras | the pen is mightier than the sword: Diaries of an Unfinished Revolution Cassel | Captain Phillips Greengrass | Fight Club Palahniuk | Les Miserables | Revolution Brand | Rules for Radicals Alinsky | The American as Anarchist DeLeon | The Anarchist Library | The Fifth Column and the First Forty-Nine Stories Hemingway | Time for Outrage: Indignez-vous! Hessel | more
SW Asia, Egypt, the Aegean, and North Africa: essential-humanities
Ancient Europe & Mediterranean to AD 395: allempires
Which makes the most sense: native app or web app?
To app or not to app, that is the question. sp
in general: free global messaging: LINE > Mobile | TV series: the app economy Apple | emergencies: Red Cross | airline info: worldmate | backend-as-a-service: Kii | beer: untappd | best sellers: top 25 | bill pay: Mint Bills | cabs: taximagic | content delivery: www.motricity.com | Europe: amobee | health care: app-a-day | inflight internet: gogoinflight | journal: path | location-based: deCarta, scvngr | markets: App Annie, Killer Apps in the Gigabit Age | medical info: airstriptech | meetings: charlie | monetization: localytics, 3 Ways To Monetize Your App That Every Startup Should Consider Sarath | on-demand, interactive, personalized radio: ahamobile | parking: parkmobile | payment systems: monitise, roamdata | performance monitoring: Crittercism | push notifications: urbanairship | search: apptap, quixey | tours: audioconexus, mytoursapp, sitegeist, tourappbuilder, OnCell | accelerator: Rocket Internet | appconomy, appnexus, eachscape, Docker
books: Appsters: A Beginner's Guide to App Entrepreneurship Gill | more
Art of architecture
Garden and landscape design
in general: magazines: Dezeen
Philosophy of art: Alain Badiou activist art | Classification of the arts | abstract: jazzberryblue | contemporary: culturehall | fairs: Art Miami | participatory: philinthecircle | Art history texts: Getty Research Portal
Art appreciation and education: curation: ArtStack, The Mirror Cube | education: Sotheby's | news: artfixdaily, Paris Review | Art Criticism: about | Scholarship in the arts: National Endowment for the Arts | Social, economic, and cultural institutions: stolen or missing: artloss | auctions: auctioneers: Christie’s | Sotheby’s | economics of art: marketing: supply/demand | culturaldata | valuations: $300M: Nafea Faa Ipoipo Gaugin | Training and work of the artist: Artists are Risk Takers sp
books/films/magazines: appreciation: Playing To the Gallery Perry | Art/Work Bhandari | biographies: Mr. Turner | Indivisible by Four Steinhardt | restitution: Woman in Gold | The Art Book Phaidon | The Gift Hyde | more
What happens when machines dream?
Can algorithms create human-quality short stories?
Hi, I’m Amy. Can I arrange your meeting for you?
As machine intelligence accelerates, is our organic thinking declining?
Can we build a super-AI that won't kill us?
Is Moore’s Law sustainable?
What is the mind?
in general: enterprise: IBM Watson > Decision Making | machine intelligence: Google TensorFlow | competition: IBM Watson AI XPRIZE | benefit humanity: OpenAI | impact on humans/society: Future of Life Institute, Stanford’s AI100 One Hundred Year Study big ideas | algorithm deelopment: Deep Mind, Machine Intelligence Research Institute, Vicarious | artificial general intelligence: strong AI | biomimetics: models for design of machines | portals: Deep Learning
books/films: machine trading: Dark Pools Patterson, Flash Boys Lewis | human downloads: Transcendence | virtual relationship: Her | rise of machines, decline of humans?: What to Think About Machines That Think Brockman | ethics: Machines of Loving Grace Markoff | Accelerando Stross | cyborgs: Ex Machina | risks: Superintelligence Bostrom | Smarter Than Us Armstrong | singularity: The Singularity Is Near Kurzweil | more
Arts of the Stone Age peoples
Arts of the Western tradition: Janson's History of Art: Western Tradition
Arts of Asian peoples
Arts of the Middle East and Islamic peoples
Arts of the African peoples: African art
Arts of the Oceanic peoples: Oceanic art
Arts of the American Indian peoples: eiteljorg
Primitive, folk, and popular arts
Structure and Properties of Atoms: a simple view of atomic structure
structure: dense region of protons/neutrons at center of atom
isotopes: same # protons chemical element but different # neutrons
radioactive nuclei: unstable atom loses energy emitting particles
neutron: subatomic particle n, no charge, mass larger than proton
reactions of atomic nuclei: nuclear reaction
fission: atom splits into smaller parts releasing huge amount energy
passage of nuclear particles through matter
Australia since 1920
New Zealand since 1920
“I’m a machine, and I’m faster than you.”
How much automation can be implemented in manufacturing operations?
What would be the effects on production? Jobs?
To what extent are finished products and components standardized?
in general: folding clothes: FoldiMate > Home | customer contact: soundbite | machine-to-machine (MSM): Connected World | manufacturing automation: automationmag, International Society of Automation | personal: ifttt | shopping: jeans store | test automation: spirent | workflow automation: skelta
Is the legacy of car ownership starting a long, deliberate decline?
Driver shortage will push innovation in autonomous trucks. sp
Can Tesla sustain itself without tax subsidies?
Are electric cars truly green?
in general: car seat safety: infographic | mileage tracking: MileIQ | parking: JustPark, MobileMeter | loans: DriverUp | used: Sonic Automotive | If you can dream it, you can ride it. | alternative: mobiusmotors | car-plane: terrafugia | car-to-car communications: cohdawireless | competitions: EcoCar | concept cars: Toyota FV-2 | design: Local Motors | distraction: Distraction is the new DUI. | donate your car: changinggears | gas: gasbuddy | hybrids: hybridcars | leasing: wheelzinc | pricing: edmunds, kbb, truecar | safety: advanced features, Insurance Institute for Highway Safety | ethics: Trolley Problem | Audi, Google, Toyota | car pooling & sharing: blahblahcar, erideshare, relayrides | iPhone app: zipcar | long-term parking: FlightCar | hydrogen: Toyota Mirai | scooters: EX-Rider | retrofits: Zelectric Motors | chevrolet | gemcar | milesev | Pplug in America | Tesla Motors
Balance | Behavior of Organisms | Bicycles | Big Data | Big Ideas | Big Picture | Biosphere | Biotechnology | Board of Directors | Books | Brain | Brand | Budgeting | Buildings | Business Intelligence | Business Organization | Business Process Reengineering | Buying Decisions
left trying to survive < balance > protecting wealth right
yes < balance > no
proactive data-driven policy < balance > privacy, freedom, liberty
aggressively push the game < balance > let the game come to me
progress < sustainability > biodiversity
concentration of wealth < balance > redistribution of wealth
social media transparency < balance > social media surveillance
United States < Mutually-Assured Destruction > Russia
civil liberties < balance > law and order
complexity in life < balance > simplicity in life
ethnicity < balance > racism
failure < balance > success
freedom of speech < balance > civility of speech (hate speech)
free market capitalism < balance > democratic socialism
work < balance > life
concern < Epictetus Square > control
books and articles: The War on Cops Mac Donald | digital saturation: Digital Detox | Balance, the fundamental verity Smith big ideas | Simple: Conquering the Crisis of Complexity Siegel | The Hadza Finkel | Unintended Consequences Conard | Walden Thoreau | Working Terkel | more
in general: Behavioral Responses: response of organisms to stimuli or inputs | Behavioral Capacities | Basic behavioral activities of individuals | Higher behavioral characteristics of animals | consciousness: The Cambridge Declaration on Consciousness big idea | apes: musical perception | dogs: dognition | training: Cesar's Way | Groups: coordinated behavior of large groups of similar animals | Evolution of behavior: genetic differences > affect fitness > natural selection
Make your bike electric in under 60 seconds.
Is bicycling good for the brain?
Bicycling is healthy for people and the economy.
in general: connecting the city: Atlanta Beltline > Cities | virtual training: CycleOps | bike to work: Bike-to-Work Day | electric: GeoOrbital Wheel | spinning: Peloton | rides: Bike the Bay, ragbrai, Ride the Hiawatha, Tahoe-to-Pyramid | advocacy: National Bike Challenge | bike machines: bicimaquina | bike sharing: citibikenyc, divvybikes | body geometry: roll-online | buy/sell: bikepedia, bikesdirect | competitions: Tour de France | coolhunting: horsecycles | electric: electric, Karmic | design competitions: oregonmanifest | film festival: bicyclefilmfestival | fixed-gear: purefixcycles, tokyobike | guarantee: lifetime | history: Wright Brothers | horn: orpland | hybrids: bicycle-tricycle, Copenhagen Wheel, recumbent | learn: Performance Bicycle | magazines: Boneshaker | museums: Marin Museum of Bicycling
books, movies, videos: Bicycle Portraits Engelbrecht | Bike, Camp, Cook | Cinelli: The Art and Design of the Bicycle Morano | Fifty Bicycles That Changed the World Newson | Nowhere to Nowhere Telling | Roads Were Not Built For Cars Reid | Slaying the Badger ESPN | more
Whoever has the most (meaningful, curated) data, wins.
Is the company ready for the deluge of unstructured data coming in from transactions, social media, sensors and machines (IoT)?
What ethical issues are raised by the spectre of a big data-driven world?
in general: agriculture: Agrible | twitter stream: Dataminr | analytical skills: Insight IQ | automated data collection/monitoring: connotate | automated analysis: WolframAlpha Pro | behavioral analytics: ginger.io | business analytics: BeyondCore | consultants: mu-sigma | credit scoring: cell phone data, kreditech | customer analytics: nuevora | democratization: contextrelevant | drag-n-drop: rapidminer | earth: dataone | energy management: hara | hadoop: hortonworks, karmasphere | health care: Visiquate | industrial: MANA | marine and buoy data: Planet OS | market research: keltonglobal | NoSQL: mongoDB | oil & gas: drillinginfo | oncology: flatiron | open source: Dataverse | real-time: webaction, zoomdata | research funding: Big Data R&D Initiative, Digging into Data Challenge | risk analytics: verisk | Smart Grid: sensus | social data: datasift
books: robots and jobs: Rise of the Robots Ford | neural networks: Make Your Own Neural Network Rashid | tiny clues uncover huge trends: Small Data Lindstrom big idea | The Black Box Society Pasquale | more
Amazon | Artificial Intelligence | Atoms | Automobiles | Balance | Behavior of Organisms | Big Data | Biosphere | Biotechnology | Books | Brand | Buildings | Capitalism | CEO | Change | Checklists | Cities | Climate Change | Cloud | Construction | Coolhunting | Core Competency | Crime | Critical Infrastructures | Crowd Sourcing | Currency | Cyberspace | Data | Democracy | Development of Technology | DIY | Earth’s Envelope | Economic Development | Edge.org | Education |Energy | Energy Management | Engineering | Exploration | Extraterrestrial Life | Facebook | Fields of Technology | Food | Future | Gaming | Google | Green | Growth | Health Care | Human Behavior | Human Disease | Ideas | Innovation | Intellectual Property | Internet | Internet of Things (IoT) | Intersections | Issues | Language Tools | Latin America | Leadership | Learning & Thinking | Lifetime Learning | Mechanics | Megacities | Modeling & Simulation | Nuclear | Optimized Self | Particular Arts | Peace | Personal Finance | Philanthropy | Plants | Political Concepts | Poverty | Predictive Intelligence | Privacy | Problems & Solutions | Production | Radio | Randomness | Religion | Retail | Retirement | Robotics | Science | Sensors | Services | Smart Grid | Social Radar | Solar | Startups | Supercomputing | Sustainability | Teachers | Technology | Transportation | Unequivocals | Universe | University | Utopia/Dystopia | Venture Capital | Virtual | Visualization | Vital Processes | Water | Wind Energy | Women & Men | Zeitgeist | more
You protect what you love. Chouinard
Biosphere Disease and Death: Extinction and De-Extinction
What are the unintended consequences of genome editing?
in general: microalgae: solazyme | legislation: biosimilar substitution | biomarkers: rulesbasedmedicine | biomaterial storage: biostorage | certified refurbished instruments: biosurplus, cgenetool | entrepreneurial training: bioconsultants | high-performance computing: hpcbio.illinois.edu | life science community: biospace | news: bioworld, genengnews | neutraceuticals: heliae | phylogenomics: plosgenetics | search: nextbio | tools: fluidigm | venture capital: burrillandco | waste(garbage)-to-fuel: enerkem, fulcrum-bioenergy | algae: sapphireenergy | biobutanol: gevo | biodiesel: endicottbiofuels | energy crops feedstock: ceres, nexsteppe, performanceplants | energy economics | ethanol: mascoma | general: coolplanetbiofuels, greenbiologics, virent | search: Knowledge Discovery Framework KDF | yield optimization: targetedgrowth | research: gobalto | software: cytel, goBalto, y-prime | training: trifecta | gene editing: CRISPR > Ethics | catalog: 1000genomes.org | cloud-based: DNAnexus | germline gene transfer: about | supercomputer: knome | whole genome mapping: opgen | antibiotic diagnostics: GeneWeave |awards: Breakthrough Prize in Life Sciences | business performance optimization: decisionviewsoftware | content compliance: virtify | data science: galaxy | disease registries: remedyMD | enterprise software: Perkin Elmer | equipment & instrumentation: Harvard Bioscience
What criteria/objectives are set to establish the makeup of the board?
Is the size of the board appropriately scaled to the size and scope of the company’s operations?
Do we need a lead director?
What is the director’s job description?
Do the board and management clearly understand and agree to those decisions and rights the board chooses to reserve to itself?
What are the board’s policies for director committee service?
What is the appropriate level of compensation for directors?
Do all directors meet the test for independence?
Does the board perform a self-evaluation on an annual basis?
Is Amazon bad for books?
Which books will change your life, and which ones will just pass the time?
in general: bookstores: Albertine > Location | romance novels: The Ripped Bodice | kids: bookends adult/kid discussion, The Kerlan Collection, First Book | first: Gutenberg Bible 1455 | A room without books is like a body without a soul. Cicero | classics: Great Books Program | anti-digital: We are not only what we read, but how we read. | audio: audible | awards: National Book Award | book clubs: about | bookshelves: A bookshelf is like a window to another world, another time. sp | library of plays, list of 30, theblogonthebookshelf | deep reading: paper vs digital | e-readers: Five Best, kobo, sony, subtext | festivals: Printers Row | free: kindle store, gutenberg | library of congress: Books That Shaped America, read | news: bookreporter | printing press: The Printing Press as an Agent of Change Eisenstein
my ten books: Atlas Shrugged Rand | Dune Herbert | Islands in the Stream Hemingway | Lost Horizon Hilton | Man's Search for Meaning Frankl | Seven Pillars of Wisdom Lawrence | Silent Spring Carson | sharing culture: The Circle Eggers big idea | Walden Thoreau | Zen and the Art of Motorcycle Maintenance Pirsig
How do you explain consciousness?
slowsloppybrilliant brain + fastaccuratestupid machine = Transhumanism
in general: exercise for seniors: Staying Sharp > Wellness, dakim | assessment: neurotrax | wearables: ybrain | research: sharpbrains, brain map | GPS: human cells | training: lumosity | concussions: Football | research brain-map | wearable device: ybrain | reverse-engineer the brain
books: what your head is really up to: Idiot Brain Burnett | The Big Book of Brain Games Moscovich | brain+machine: Beyond Boundaries Nicolelis | adolescence: Beautiful Brains Dobbs, The Teenage Brain Jensen | more
I want something that’s always pretty good and never awful.
What is reputation?
What will the Oprah effect mean for Weight Watchers?
Is your brand culturally relevant?
Do you have real-time insight into your brand positioning and strength?
What strategies are employed to lock-in brand loyalty?
What is required to persuade users of competitive products to switch?
What does the company do to insure a consistent corporate image?
in general: branding through education: The School of The New York Times big idea > Lifetime Learning | logos: 2016 Rio Olympics, cluster sp, logogarden, logoworks | collaboration platforms: opal, thinkpassenge | build a loyalty program: punchtab small business | celebrity endorsement | conferences: brandcampu | consultants: added-value | conversion and retention: Loyalty Lab, webloyalty | coolhunting | countries: Poland | customer engagement at point-of-experience: NICE
Live within your means.
How are corporate objectives integrated with the budgeting process?
Is the budgeting process an interactive one that allows for feedback and coordination between top management and line managers?
How has historical performance compared with past budgets?
What kind of accountability procedures does the company employ?
Does the company have a contingency plan in the event actual results vary significantly from the budget?
passive energy management: Passive House Institute > Energy Management | benchmark, firstfuel, scienergy, seriousmaterials | Building Automation Systems (BAS): drift |climate change: Impact of Climate Variability on Energy Use NASA
Repurposing: live & work: Champaign High School
in general: forums: Vision London | architectural ethics: engaged architecture | comfort | disaster recovery: Rebuilding after disaster: Going green from the ground up DOE | HVAC: chilled beam | materials: Pharos Project
Is management capable of decision-making and reaction to market change based on accurate, real-time intelligence from multiple data points?
in general: about | hillsearch | logixml | tableausoftware | versata | business information: ceoexpress, cortera, thomsonreuters | cloud: birst | executive dashboard: birst > Visualization, qliktech | marketing analytics: openi, ebureau | on-demand: gooddata, indicee | open source: pentaho | real-time: FirstRain, strategyeye, streambase | enterprise information: business performance management: qliktech | data integration: informatica | integrated marketing management (IMM): teradata
cooperatives: Intl Year of Cooperatives
Management and Control: Board of Directors
Do the company’s collaborative systems archive projects and processes so they can be reused as best practices?
How do we identify processes that are conducive to redesign?
in general: about | Business Process Management (BPM): appian | mapping processes | value engineering: value-eng | product strategy and design: www.hlb.com > Engineering and R&D | social business design: dachisgroup | more
What are the driving trends of the typical customer?
What is the demographic breakout of the company’s customer base?
What are the typical stages in the buying decision?
What is the typical length of a buying decision?
What are the driving criteria in the buying decision?
What is the customer’s sensitivity to price?
in general: behavior: How Customers Think Zaltman | comparison shop: become, findthebest, nerdwallet, power2switch, priceonomics, pricespotting, versusio | cell phone scanners: ScanLife | credit cards: creditcards | credit profile: experian | demographics: census | more
Calendar | Capital Expenditures | Capitalism | Cash Management | Catholic Church | CEO | Change | Checklists | China since 1912 | Cities | Climate Change | Cloud Computing | Collaboration | Comics | Communication | Competition | Compliance | Computer Science | Computer Security | Confidence | Constitution | Construction | Content Management | Continuous Improvement | Coolhunting | Core Competency | Core Technology | Corporate Governance | Co-Working Space | Creativity | Crime, Corruption, Power, Violence, Cronyism | Crisis Management | Critical Infrastructures | CRM | Crowd | Currency | Customer Feedback | Customer Service | Cyber
Measurement of time: basic unit of computation in a calendar is the day
Ancient & religious calendars: starting month first sighting new moon
Western Calendar: Gregorian calendar most widely used interntionally
What is the ROI over the next 3-5 years for each major expenditure?
If the budget would allow, what equipment should be replaced to either maintain or improve production efficiency, or as protection against major production stoppages should this equipment fail?
Can we liquidate some of these assets?
Does the company have any assets that are undervalued?
Are interest rates such that this would be a good time to consider some debt restructuring?
Who will put up more cash if the company needs it?
Is the company’s debt/equity ratio acceptable to its lenders?
in general: capital assets and depreciation: toolkit | depreciation calculator: bassets | people and asset tracking: airclic, inilex, sensorlogic | real-time location system (RTLS): awarepoint | remote monitoring: airsis | Balanced debt/equity capitalization
The free market doesn’t guarantee social outcomes, merely economic ones. Friedman
Evolution of capitalism
Private ownership of production of goods/services for profit
Mercantilism to commercial capitalism
Commercial to industrial capitalism
Industrial to state capitalism
Problems of capitalism
Is capitalism the best economic model for every culture and/or every geographic region? If not, why? What is the best alternative? | plutocracy: about, cartels/monopolies, crony capitalism
in general: innovation: freedom to fail | policy development: American Legislative Exchange Council
books/movies/music: to serve stock price or not: The Shareholder Value Myth Stout big idea > Corporation | collaborative economy: Peers Inc Chase | Atlas Shrugged Part 1 Rand | rags to riches: Started from the Bottom | The Great Deformation: The Corruption of Capitalism in America Stockman | The Jungle Sinclair | more
What effect does the variation in key assumptions (sensitivity analysis) have on the financial projections?
Has the company ever filed, or considered filing, for bankruptcy?
Are any of the company’s vendors in bankruptcy or near bankruptcy?
What is the minimum acceptable investment return on capital items?
How are lease vs. purchase decisions evaluated?
What is the company's investment policy with respect to excess cash?
in general: shipping bankruptcy: Hanjin Shipping > Risk | cash flow statement: direct vs indirect | check fraud: anti-check fraud procedures | Forecasting Cash Flow with an Integrated Spreadsheet sp | Nothing lasts forever. sp | American Bankruptcy Institute: abiworld | appraisal of asset values: accuval | banks: bail-in, bank run |checklist: IRS | IR Internet Bankruptcy Library: bankrupt.com
Catholicism in Revolutionary France
Relationship to Christianity
Church vs State
Papal system vs the new order
Napoleon I -- exportation of Revolution: restore Holy Roman Empire
Reign of Pius IX 1846-78: longest-reigning pope (31 years)
Reign of Leo XIII 1878-1903: oldest pope reigning until the age of 93
Period of world wars: the role of the Church was a place of sanctuary
Vatican II: addressed relations between Church and modern world
How do you find and connect with a CEO? sp
CEOs make 300X more than workers, but are they doing 300X the work?
What are the metrics for the top performing CEOs?
Is the CEO in touch with the employee rank and file?
Does the CEO have employees' respect?
Does the board require the CEO to complete a self-evaluation?
Has the board benchmarked the strategic performance of CEOs at peer companies?
Is the board responsive to the concerns of shareholders about the effectiveness and responsiveness of management?
On what grounds is the board considering firing the CEO?
If you always do what you’ve always done,
you’ll always get what you’ve always got.
The oil barons have been replaced by the Silcon Valley whiz kids. Sanwal
We now live in a world in which the rate of change is the biggest change. Brockman
You never change things by fighting the existing reality. To change something, build a new model that makes the existing model obsolete. Fuller
in general: music a voice for change: Aloe Blacc > Music | it takes time: Change in My Lifetime sp | personal discovery and development: hoffmaninstitute.org, motivational interviewing | You must learn every day for the rest of your life to keep pace with the world. sp | about | change management: Prosci | community: Harwood Institute, Staging Change Institute | Digital Darwinism | music: Changes Bowie | disaster-sparked change: the power of urgency: burning platform
books: managing: Leading Change Kotter, Big Change, Best Path Parry | generation gap: The Next America Taylor | Data Portraits: Connecting People of Opposing Views Garrido | The Rational Optimist Ridley | What Technology Wants Kelly | more
What is the right way to manage your to-do list?
Can the checklist safeguard us against the normalization of deviance?
in general: aviation: checkmateaviation | backup procedures | buying: house | camping | captain’s walk | checklists | cybersecurity: CSET, Ntl. Checklist Program Repository | definition | digital pens: adapx | due diligence list | education: project-based learning checklists | employee: succession, termination | everyday: simplychecklists | lawnmower winterize | new product | NIH grant | preflight | press release: pressreleasechecklist | printable | psychopathic | reusable templates: basecamphq | medical: mistakes: patient | surgery: knee replacement, patient safety | to-do lists & calendar: easilydo
books: pads: Pack This! > Travel | productivity: Smarter Faster Better Duhigg | normalization of deviance: The Challenger Launch Decision Vaughan | hospital infection: The Checklist Manifesto Gawande | more
America China sneezes, the whole world
gets a cold.
Long term, is it a good idea to take China’s money?
Will China’s model for growth which extracts a heavy sacrifice and toll from its people, be sustainable?
Development of republic 1912-20: old order disintegrated
Interwar years 1920-37: growth of Chinese Communist Party (CCP)
War against Japan 1937-45: 2nd Sino-Japanese War after 1st 1894–95
Kuomintang: anti-communism, Chinese nationalism, reunification
Chinese Communist ideologies: dynamic to safeguard the party's rule
Emergence of the People’s Republic of China
economic reform: 60-point plan | Internet: social credit: Sesame Credit | e-Commerce: alibaba | internet sovereignty | messaging: tencent | search: Baidu | orphans: Half the Sky | social radar: dissent | 2015: population: two-child policy | economy: market meltdown | 2016: Beijing is the billionaire capital of the world. > Globalization
books/movies: propaganda: Propaganda Bernays | #1 movie: Monster Hunt | fragile: Red Capitalism Walter | history: In Search of History White | investing: The Chinese are coming, and they’d like to buy your house Francis | more
Will living in the cities be fun?
History of Cities
growth: city lights tell the story of the spread of humans across Earth | Climate Change | historical layers: HyperCities | decline of cities: Atlantic City: casinos | Baltimore: end-of-era row houses | Detroit: detropiathefilm | attacking blight with citizen-driven data: Loveland
Architecture | history: 1869: Riverside, IL | energy: net zero: Feldheim, Germany | farming: rooftop: brooklyngrangefarm | What color is your roof? | vertical: AeroFarms, plantagon | forestry: advocacy: Sustainable Urban Forests Coalition
Modern City Government
in general: startups: Smart Cities | inspiring better cities: Next City | art: Murat Germen | citiscapes: Chicago Hines | climate change: c40cities | conferences: Next City, Re-Imagining Cities big ideas | coolhunting: thrillist | gamification: paper model, urbanology
books: short-term, community-based projects: Tactical Urbanism Lydon et al > Change | pro-cities: Triumph of the City Glaeser | complexity: The New Science of Cities Batty | MassiveSmall.com Pendium | Next City | NPR Cities Project | Rebel Cities Harvey | Smart Cities Townsend | more
The single biggest impact an individual can make on climate change,
is to switch to a more fule-efficient car. > Automobiles
What is the business case for investing in climate solutions?
Cities are responsible for about 70 percent of CO2 emissions worldwide.
Should governments be sued to force climate action change?
How do cities protect the value of infrastructure against climate change?
in general: icebreaking: Artika | adapting to change: San Francisco Estuary Institute SFEI | modeling: HadGEM2 | leaders: Germany | data: Climate Action Tracker, data.gov.climate, MERRA | hack the planet: Geoengineering big idea | forums: Paris Climate 2015 | rising sea levels: cities: adaptation | housing: Lagos Water Communities Project
books/movies: capitalism vs climate change: This Changes Everything Klein | Greenland: Inuk | Catholic encyclical: Laudato Si | Chasing Ice | Merchants of Doubt Oreskes | Snowpiercer | The Island President | more
Should companies do most of their computing in the cloud?
in general: integration: The Azure Periodic Table > Enterprise | chargeback: cloudcruiser | consulting services: glasshouse | cyber threat management: seculert advanced persistent threat | decision-making: Choosing a Cloud Hosting Provider with Confidence thawte | desktop: cloudtop | development tools: cloudbees | encryption: vaultive | java app development: cloudbees | news: Thoughts on Cloud | personal: jolicloud | protection & availability storage (PAS): actifio | resources: cloud computing central | science helix-nebula.eu big idea | accounting: intacct, xero | ad clipper: adkeeper | book: Grown Up Digital Tapscott | application development: ravellosystems | browser disposable: authentic8| business intelligence: pivotlink, successmetricsinc | call center: five9 | content delivery: aws.amazon | content management: clickability | corporate performance management: hostanalytics | digital media distribution: overdrive | financial aid: regenteducation | fleet management: xata | medical case management: eccentex | gene mapping: dnanexus| imaging: lifeimage | project/practice: carecloud | data centers: datacenterknowledge | capacity planner: fieldviewsolutions | co-location: interxion | cooling: Clustered Systems | DC power: validusdc
most big achievements are achievements of a team
in general: teams: Slack > Project Management, Atlassian | secure messaging: Symphony | whiteboards: groupboard, SMART kapp | about | academic: academicroom | art+science: Art at the Interface, CERN | cloud: centraldesktop, cx | conference calls: speek | enterprise: huddle sharepoint | live discussions: crowdoptic | online real-time editor: five tools | physicians: sermo | portals: co.create | theicosamagazine | social community: thebackplane | software development: atlassian, github | spaces & places: Grind, superdesk, think[box] | technical teams: flowdock | brainstorming: Post-it Plus | communication: slack | retreat for programmers: Hacker School | team building: gone bad NPR | technical teams: flowdock | device: Microsoft Surface Hub
books: | more
in general: iron girl: Riri Williams > Women & Girls | geekish: xkcd | anime: crunchyroll | cartoons: STRIPPED: The Comics Documentary, New Yorker Caption Contest, The Road Runner and Wile E. Coyote | conventions: comic-con | DIY: I Draw Comics Sketchbook & Reference Guide, Magnet Comic | free: Farrago | museums: Museum of Comic and Cartoon Art | publishers: Image | South Africa: Bitterkomix | time travel: Calvin & Hobbes
in general: models of communication: sending/receiving | messages/info | types of communication: nonvocal: body language: Janine Driver | gestures | facial: the not face | signals | signs: sign language for math and science | symbols: about | book: Patterns That Connect: Social Symbolism in Ancient & Tribal Art Schuster | censorship: What do we want in our symbolic landscape, and who decides that? | encyclopedia: symbols | flags: all nations | icons | proxemics | vocal: origins of speech | adaptability of language | humor | screams | storytelling: orgs: Future of Storytelling | radio: The Moth | psychology of communication: personality trait persuasibility | broadcast your event live to any device: Livestream | coaching: Dardis Communications | degree programs: communicationsdegree
What are the barriers to entry to our market?
Who are the company's five top competitors?
What does a competitor comparative analysis show about the company?
Will the power of the crowd in cyberspace obsolete the concept of a monopoly?
If the company is dominant in its market, are there any potential antitrust problems?
Does the company use intellectual property as a club to coerce customers and rivals?
Is the company slowing innovation in the marketplace by destroying existing or potential competitors?
in general: A great rival is like a mirror. Agassi > Sports | dark side: Google | antitrust: Department of Justice Antitrust Division | aerospace: avitas, g2globalsolutions | annual reports: The Public Register Online | book: Competitive Strategy Porter | citing sources: noodletools | competitor intelligence: attaain, Compass Monitor, hoovers, scip | corporate info: corporateinformation, hoovers | information asymmetry | patent search: uspto | ratings: ambest, moodys, Standard & Poors | Antitrust Hovenkamp | espionage: Trust but verify. Reagan | CIA: CIA, Inc: Espionage & the Craft of Business Intelligence Rustmann
Is there a trend towards more government regulation in this industry?
Does the company have in place an effective ethics and workplace compliance program to guide the actions of employees?
Do employees know how to report illegal or unethical activities using an anonymous hotline?
Are avenues for reporting malfeasance actively promoted to suppliers and investors?
in general: lifecycle management: Fenergo > Enterprise Software, enviance, healthflash, lumigent | commodities: ekaplus | document management: nextdocs | Foreign Corrupt Practices Act Walmart | Long-Term Archive: permabit | RoHS compliance portable x-ray: innov-x-sys | apps: axsmap | law: usdoj, adata | more
History: progression of mechanical to mathematical to modern machines
Architecture: specifying a computer system by its parts & their relations
information systems and databases
Theory: the modern study of logic and computability
Impact of computer systems: all daily life incorporates computers
books: | more
Does IT have the capability to simulate attacks on the network to locate and fix vulnerabilities?
Who has been the source of a security breach or corporate (economic) espionage in the past year?
How much money has the company lost as a result of breaches or espionage in the past twelve months?
What is the most important element of the company's information security policy?
What is the potential for daily revenue loss from a server attack?
in general: automated auditing: Tripwire | book: Network Security Assessment McNab | Endpoint Compliance Enforcement (ECE) : lumension | enterprise monitoring: q1labs | organizations: issa, isaca, asisonline | plug-and-deploy appliance: quorumlabs disaster recovery appliance | encryption: data protection: gazzang, Thales | electronic signature: docusign, signnow | embedded: PRESENT | enterprise systems: Symantec, venafi, voltage | portable: ithinksecurity
Do. Or do not. There is no try. Yoda > Philosophy
You have to believe in yourself. Sun Tzu
What does it feel like to be you? Bill Murray
in general: about | essay: Confidence is the Prime Mover sp | home field advantage | resiliency: amplifying effect of materialism | self-image: comfortable in your own skin | sports: hot hand, winningstate | stage fright
Is refusing to stand for the National Anthem an appropriate protest?
• Words and meaning of the law should be understood as they were understood by the people when the law was enacted.
• Activist judges should not invent new law, but they should respect the constitutional prerogative of the people to pass laws through their representative legislatures.
Articles I - VII
Amendments I – XXVII
Amendment I: freedom of religion, speech, press, assembly, petition
Construction of civil engineering works
financing: Public-Private Partnerships PPP
prefabrication and shop fabrication: quadror
in general: big projects 2012 | BIM: vicosoftware | equipment rental: Yard Club | financial services: bluetarp | flight assembly | mobile systems: awarenessnetworks, AutoDesk | online collaboration: aconex | plans & specs: planexpress, plangrid | preconstruction management: isqft | prefabricated: projectfrog, rocioromero | structural bamboo: lamboo
in general: content shock is the new normal sp > Zuckerberg’s Law | buy/sell content: Yahoo Voices, mochila, skyword, synacor | content monitoring: codegreennetworks, hisoftware | extract important parts of any web page: diffbot | load fast: yottaa | multi-screen: phunware | open source: plone | revenue-generation: OpenText, venetica | sharing: sharaholic | document management: cloud: digabit, , springcm | enterprise: archivesystems, falcondocumentmanagement, Perceptive Software | free documents: docstoc | online document production: mimeo | technical documents: latex-project | cross-channel platform: Amplience > Retail | forms & agreements: create: Adobe FormsCentral, filemaker, formotus, goformz | documents: legalzoom | forms online: allbusiness, formdesk, templates
Does the company have a regular process of scanning the entire company's inventory of equipment and processes for obsolescence?
Does the company have a quality manual?
What procedures does the company have for testing incoming raw materials and component parts?
What are the quality standards for each component and material?
What happens to parts or shipments that fail quality standards?
What happens to finished goods that do not pass quality tests?
What is the average failure rate for products in final test?
What has been the company's experience with each supplier of key components?
Has any customer or governing body in any of the company's markets mandated a requirement that the company be ISO registered in certain areas?
in general: icons: Kings of Cool > Men & Boys | confidence: Soy Yo | skate park: Kaos Temple | digerati: about, Nerdists rule. | music: The Rise Of The Credible Mass Belsky | racing: The Gentleman’s Guide to Racing | teens: The Merchants of Cool | videos: epipheostudios, vimeo awards, youtube | virtual clubbing: be-at.tv | young voter registration: Rock the Vote | coolhunters: Jewish culture: Le Mood | coolhunting | edge | formatmag | pinterest | refinery29 | stuffwhitepeoplelike | blogs: boingboing | brands: the-collaboratory | startups: techcrunch | theinspirationroom | trendwatching | well | yatzer | gifts: a bit of nature: Ship Foliage & Ship Snow, Yo! | curated: gourmet: AmazingClubs | wantful | gselect | pockitt | registry: simpleregistry
focus to a point like a pencil
What constitutes a core competency?
Are the company's strategies tightly coupled to these core competencies?
How visible is the core competency outside the corporation?
Can competitors easily replicate this core competency?
Can the company protect against this?
Where can outsourcing enable the company to focus on its core business?
What is the corporation's core technology?
Does management have a clear strategy for value development of its core technologies?
At what stage in the product life cycle is each of the company’s core products?
Has the company coasted too long in a technology comfort zone?
Is management evaluating the replacement of declining-margin products with higher-margin products?
What changes in technology does management foresee in the future?
How visible is the core technology outside the corporation?
Can competitors easily replicate this core technology?
What is the company doing to protect its core technology?
What are the three top Strengths, Weaknesses, Opportunities, and Threats in the company? (S.W.O.T)
in general: news: Technology Review
Acquisitions | Antitrust | Articles of Incorporation | Associations | Audit Committee | Board Agenda | Board Audit Committee | Board Chairperson | Board Committees | Board Makeup | Board Nominating Committee | Board of Directors | Board Performance Evaluation | Board Prerogatives | Board Tenure | CEO | Compliance to Regulations | Constituencies | Cumulative Voting | Economic Development | Enron | Ethics | Executive Compensation | Growth | Investor Relations | Key Indicators | Management and Best Practices | Methods of Business Organization | Philanthropy | Questions | Risk Management | Sarbanes-Oxley Act | Small Business | Stockholders | Strategic Planning | Sustainability | What If? | Women on the Board | more
Has the board clarified responsibilities of officers and management?
Is there an internal management committee for reviewing all transactions before board review and approval?
in general: conference-board
in general: about | manifesto: The Co-Working Manifesto sp > Intersections | multidisciplinary mashups: Geekdom | pay-it-forward: gangplank | revenue: $50/sf/year | hackerspaces: bio: biocurious, genspace.org | Case Western: thinkbox | hackerdojo | history: L0pht | hostels | how-to: mindbites, eHow, wonderhowto | makezine | 1000 Ideas for Creative Reuse Johnson | tinkering: about, Artisan & Fab Lab, tinkering school | incubators and accelerators: Chicago: 1871 | China: innovation-works | corporations: When Big Companies Support Start-ups… Mitra | food & restaurant: lacocinaf | FREE!: commnexus | health applicatons: rockhealth | IT: galvanize Denver | Orange County: OCTANe.org | libraries: My idea is to convert the basement of our library (40,000 sf, polished concrete floor, high ceiling, dry, well-lit, broadband wireless, plenty of power, and empty!) into a fablab, makery, hackerspace, design studio, and other creative uses that our patrons can come up with…..more sp
books: aStore | A Comprehensive Guide to Business Incubation Erlewine | patenting: How to get help with a patent if you’re a first-time inventor sp | Start Small: Why Tinkerers Get Things Done McGuinness | Startup Nation clusters | more
Does handwriting need to be saved?
Are you in the channel?
What kind of thinker are you?
in general: humor: improv > Collaboration | festivals: SXSW | basics: Creator Basics | paper: How Life Unfolds | courses: MasterClass, crash course | pencil: documentary | cards: blank, intuiti | conferences: Adobe Max | creativityatwork | deciding/picking: sleep on it | doodling: doodle4google, themonsterengine | festivals: Edible Book Festival, lunga | flow: about | gaia: Biophilia Wilson | imagination | information management: mindjet | inventiveness: The Art of Rube Goldberg George | kids: play | mindtools | motivation | portals: fastcocreate, 99u
Corruption arises and thrives in complexity
and the centralization/monopolization of power.
Is being a policeman the hardest job in the country today?
Have school shootings become ritualized?
Is it time to rethink the training of American cops?
Was GM too big to fail?
How can transnational organized crime networks be stopped?
in general: DNA forensics: CODIS, Snapshot > Big Data | tax havens: The Panama Papers | fixer: Better Call Saul | NRA: Gunned Down: The Power of the NRA | community: broken windows | archive: Crime Library | biology: The Anatomy of Violence Raine | city shootings: CeaseFire Illinois, Cradle-to-Grave Program | cybersecurity: antiphishing, AccessData, onguardonline | sub-prime mortgages: The Big Short Lewis big idea
books/films: organized crime: GoodFellas | The Gun Debate Cook & Goss | hit man: No Country for Old Men | violence: Mean Streets, Between the World and Me Coates | con: American Hustle, The Sting |depravity: American Psycho Ellis, Crime and Punishment Dostoyevsky | Inside Job | prison: Orange Is The New Black Kerman | Syndromes of Corruption: Wealth, Power, and Democracy Johnston | more
We find out where conditions are the worst – the places where others are not going – and that’s where we want to be. Doctors Without Borders
Has the company rehearsed its responses to various crises?
Does the company have the internal competencies to manage the crisis, or does it need outside expertise?
Was the board’s involvement timely and appropriate?
Did the board stay on top of the situation?
Was the board helpful to the CEO?
Did the crisis reveal any weaknesses in the company’s strategic planning and risk management processes?
in general: | campus security: ravewireless | book: Damage Control Dezenhall | emergency kits: redcrossstore | flood control: AquaFence > Simplicity | human behavior: man made vs natural | incident lifecycle management (ILM): interact911 | on-demand systems: sendwordnow | prepare/train/recover: Disaster City, planning, restoreyoureconomy | wireless LAN: rajant | relief agencies: Action Against Hunger | American Red Cross | CARE | Direct Relief International
Could a solar eclipse cause an energy blackout?
Can we learn from EU’s long-term integrated infrastructure planning?
secure messaging: Society for Worldwide Interbank Financial Telecommunication > Network | too big to fail: Systemically important financial institution SIFI | run on the bank(s): Total Loss-Absorbing Capacity
Telecommunications: by electrical/electromagnetic signals/waves
in general: auto dealer service: xtime | appointment scheduling: timetrade | channel management: talisma, zymesolutions | conversation analytics: callminer | higher education: Hobsons | speech analytics: callminer, Genesys | influencer marketing: To find the best-connected individuals in your network, ask the people in your network. | advocate marketing: influitive | identify influencers: klout, peerindex, peoplebrowsr, traackr | mylikes | pursway | testimonials: Post Kudos | volunteers: high school, college | on-demand platforms: Base | Batchbook | campaignerCRM | Capsule CRM | concursive | Google Spreadsheet | Highrise | HubSpot | InfusionSoft | InstantCustomer | Microsoft Dynamics > sales | Netsuite | Nutshell CRM | Onepage CRM | Pipedrive | Podio | Rightnow | Salesforce
Will high-quality, venture capital-worthy startups/founders take advantage of the equity crowdfunding model?
Is the crowd always wise? jury theorem
in general: singing together: Choir! Choir! Choir! | science: galaxyzoo, fish species id | cambrianhouse | animal classification: snapshotserengeti | books: kindlescout | bug bounty programs: bugcrowd | bus routing: datero | creative design 99designs | dell: ideastorm | digitizing books: reCAPTCHA | drawings: Draw A Friend | enterprise social innovation: spigit | fashion: fabricly | optimized self: Are You Certain? sp | gaming: fold.it, hivemind | grading homework: crowdgrader | medical: crowdmed | military intervention: KONY 2012 | mobile app testing: utest | ranking: ranker, top10 | sales: right90 | skills testing & ranking: smarterer | social media: ushahidi | telepathology malaria | travel planning: mygola | videos: thejohnnycashproject, poptent | funding: impact: Wharton Study | benchmarking deals: equitynet
Who invented bitcoin?
Could Executive Order NCO1 destroy the U.S. dollar?
in general: transfer: TransferWise | calculators: x-rates | open source: opencoin | paper: fortresspaper | sending/receiving: stellar, TransferWise | trading: forex, fxall, oanda | virtual currencies: amazon coins, webmoney | Wolfson Economics Prize | bitcoin wallet: Blockchain | computer/platform: 21 Inc. | about: FBI assessment | documentary: The Rise and Rise of Bitcoin
How likely is it that you would recommend us to a friend or colleague?
In what ways does the company gather customer feedback?
Do you like the product?
Has the company lived up to its claim of quality?
Have you ever been shipped defective goods?
Has customer service met your expectations?
Was the price fair?
How important is brand identity to you?
How would you compare the company's product(s) vs. competitors?
Will you buy from the company again?
in general: rate & review: YELP government > Trust, reevoo, viewpoints, wize | surveys: inmoment | complaints: Consumer Financial Protection Bureau | corporate reputations: bbb, planetfeedback | local services: cityvoter | loyalty: Net Promoter |mobile: talkbin | real-time: NICE, ResponseTek | track what customers are saying: callminer, w2groupinc | user relationship management: user communities | focus groups: local: meetups | products: gutcheckit
What are the top service complaints?
What have been the most costly complaints?
What is the trend in customer complaints?
How does customer service interact with sales?
Does the company use any third-party providers?
in general: automated: Nuance, web.interactions | book: The Nordstrom Way to Customer Service Excellence Spector | happiness guarantee: Tesla | mobile: desk, experticity | online learning center | winner-take-all | call centers: Is the company reducing its brick-and-mortar capital investments by using a remote agent network? | automated virtual agents: spoken, Nina Web, 7 | clusters: India, Portugal | on-demand: liveops | quality control: hyperquality | technical support: automated systems: nextnine | online: fixya, iyogi, plumchoice | remote monitoring: axeda | software: zendesk | user manual: search: owneriq | PCs: backup: carbonite | optimize: soluto | more
Do you have nothing to hide? Are you sure?
Do you understand the security policies of your offshore providers?
Should the NSA be broken up? big ideas
Are we moving towards a surveillance state?
Was Stuxnet an act of war?
How do we define and differentiate cyber crime and cyber war?
What are the obstacles and difficulties on international cyber arms limitation?
in general: you’ve been hacked: Peace > Anarchy | ransomware: KeRanger | conferences & training: blackhat | consultants: savidtech | critical infrastructure: carmaggedon | cyber armies | education & awareness: esetfoundation.org, Natonal Cyber Security Hall of Fame | homeland security: Fusion Centers | innovation: security-innovation | policy & regulation: CISPA, Comprehensive National Cybersecurity Initiative (CNCI), Department of Defense Strategy for Operating in Cyberspace | news & analysis: Schneier on Security
books: Amnesia Carey | Cybersecurity and Cyberwar Singer | Cyber War Clarke | Cyber War Will Not Take Place Rid | Intelligence Gathering and the Unowned Internet Berkman | The Director Ignatius | The Revenge of Geography Kaplan | more
Art of dance
Primitive, folk, and popular dance: Weird morris
History of dance | more
in general: animal tracking | book: Web Data Mining Liu | content optimization: ramp | data warehousing: infobright, kalido | forecasting large-scale human behavior big ideas | geointelligence: metacarta | open source tool for analyzing large data sets: cloudera | personal digital profile | security: imperva, privatecore, McAfee | unstructured text analysis: clarabridge | who died: Social Security Death Master File > Population | online database apps: Caspio | non-centralized database: blockchain | audting: lumigent | data integration: expressor-software | find data: infochimps | geographically distributed relational SQL database server: TransLattice | hardware scalability: clustrix | open data platforms: factual, junar, safecast | security: Trustwave | virtualization: delphix | warehousing: paraccel | statistics: Best Places: bestplaces | Bureau of Labor Statistics: bls | computing: revolution-computing | Fedstats: fedstats | Internet Statistics: clickz | popular culture: Harper’s Index | population: factfinder | Regional Data: econdata
When faced with risks that are hard to evaluate, we have a strong tendency to choose inaction. > Leadership
What are the questions to ask for the really hard decisions?
How can the capacity to decide be improved as work changes?
Can you spot the key patterns?
in general: aerial data: IntelinAir | about | choice overload | confirmation bias | crowd-sourced: ahoona, small vs big | groups: collaboration platform, group think | medicine: participatorymedicine | rubric | software: quid | Star Trek: Theories of Decision Making | think tanks: Center for Decision Research | tools & techniques: mindtools
books: Essence of Decision: Explaining the Cuban Missile Crisis Allison | How We Decide Lehrer | Judgment Calls Davenport | Rise And Fall Of The Third Reich Shirer | The Diary of Anne Frank | Thinking Fast and Slow Kahneman | more
Furniture and accessory furnishings
Rugs and carpets
Could approval voting give us a better election result than our current plurality voting?
The struggle for power and advantage is a constant of human society.
What is democracy for the internet era?
Is there a global attack on the freedom of expression?
Does history truly repeat itself?
From bondage to spiritual faith; From spiritual faith to great courage; From courage to liberty; From liberty to abundance; From abundance to complacency; From complacency to apathy; From apathy to dependence; From dependence back into bondage. Tyler
in general: dialogues: Democracy Dialogue > Peace | approval voting: The Equal Vote Coalition | equality: Citizen Equality Act of 2017 | about | Hong Kong: history | portal: democracynow | quotes: We are the friends of liberty everywhere, custodians only of our own. Jefferson | polyarchy: power invested in multiple sources (people)
books/films: cinematographer: Haskell Wexler | approval voting: Approval Voting Brams big idea | leadership: Profiles in Courage Kennedy | America: Democracy in America De Tocqueville | freedom of speech: The Tyranny of Silence Rose | more
form > function
function > form
How can design can be used to create positive social change?
in general: bladeless-fans: Dyson > Continuous Improvement | greeting cards: Lovepop | shoes: ROOY | packaging: The Penguin Launcher sp | active design: Center for Active Design | appliances: delonghi, Dieter Rams | carpet: land carpet | cars: Toyota | complexity: Spruce Goose | daily deals: fab | digital: thingiverse | events: A Better World by Design, Maison-Objet, Milan Design Week, pechakucha presentations, Reasons to be Creative | firms: peoplepeople, porsche-design, think2build | foods: labstoreparis | glass blowing: esquedesign | graphic design: In Search Of The Miraculous or One Thing Leads To Another Glaser | hotels: bellaskycomwell, designhotels | materials: Material Innovation Dent | mentoring: The Dinner Series | news: Apollo Muse | one size fits all: universal design | portals: Change Your Game, designboom, Design Indaba, fastcodesign, Komfort prague, psfk new ideas and inspiration | process: pinterest | schools: dschool | search for creatives: thecreativefinder | stationery: twiddleandbard | textiles: Knoll Textiles, 1945-2010 Volker | umbra | furniture: brands: bludot, Vitra, homecode modular, LIMN, vitra | chairs: acapulco chair, blowfield
Is technological change destroying jobs faster than it is creating them?
History of Technology
Definitions of technology | Technology and contemporary life: Utopia / Dystopia | History of technology | Intellectual Property | Innovation | International Space Station: the most complex machine ever built big ideas | Geoengineering
Organization of work: supplies: poppin | Application of scientific methods: Assembly line: WW II: B-24 Liberator | Research and Development | Time management: The Morning Person sp | tracking time: getklok team/projects, rescuetime computer | Relation between man and machine | Trustworthy Systems | DIY
Neon is organizing the world’s images and finding the ones you care about.
in general: any device to any device: twistpair | Intellectual Property | digital magazines: newsstand, zinio | digital rights management: FileOpen, iManuscript > Cloud | distribution: Velocix, overdrive | end-to-end system: vantrix | enterprise platforms: acquia | entertainment: deca.tv, wwbiggies | fastmobile | Integrated customer management: amdocs | mobile phones: mig33 | multi-format print/electronic publishing: RR Donnelly | nature/wildlife field guides: greenmountaindigital | podcasting: NPR | photos: eye.fi | real-time compression: storewize | royalty tracking: royaltyshare | self-service ad platform: isocket | slide-to-digital converter | video compression: envivio | more
in general: kids: Tinker Crate > Visuospatial | let’s get crazy: Colin Furze | 60s classic: Whole Earth Catalog Brand | $5 computer: Raspberry Pi Zero | interior decorating: Havenly | democratization of making | about | apps: Mobile Makers Academy | autos: local motors design | bicycles: sandwhichbikes | big data: clearstorydata | blocks: marble plans | bookmark: post-it sp | cakes: fondant | crafts: craft production, craftsy learn | curation: articurate | digital designs: thingiverse | drones: Eedu |films: Robert Rodriguez, swedefest | fold tee shirt | forums: Boy/Girl Scouts, diynetwork, instructables, makerfaire, White House Maker Faire | furniture: AtFAB, sketchchair | global village construction set: opensourceecology | go-kart: plywood kit | guides: snapguide | homegrown food | houses: WikiHouse | how-tos: Lifehacker, The Snug | knife kit | learn/teach: Boy Scouts, skillshare | legal documents: MOU sp, rocketlawyer | MacGyver | magazines & portals: familyhandyman
books/film: Animoto Video Platform for the Non-Professional sp | Make | Make Your Mark Glei | ReadyMade 100 Project Manual | Handmade Nation Levine | philosophy: Shop Class as Soulcraft Crawford | The American Boy's Handy Book Beard | TV: MacGyver | more
Drawing, sketching, coloring
digital pencil: 53 | in 3D: CreoPop | organic ink: Living Ink | diagrams and patterns: venn, zentangle | learning: I Draw, sketch-based learning about | buy what you love | chalk: Peter Han | coloring: Secret Gardens Basford | crowd-sourced: sketchbookproject | digital: adonit.net, Adobe Ink & Slide | doodling: Buddha Board, doodle, doodlersanonymous | Excel spreadsheet: Tatsuo Horiuchi | masters: Rembrandt
Printmaking: Katsushika Hokusai
human form: body painting > Dance | collage: Romare Bearden | thedumpsterproject | dioramas: Anastassia Elias | graffiti: davidchoe | reverse | maps as art | origami: Akira Yoshizawa | engineering: Workshop on Origami Engineering | Paper Engineer’s Workshop | space structures | papercutting: Joe Bagley, wycinanki
books: | more
Your dream is the most valuable thing you’ll ever own.
Are there unintended consequences of animals vs. drones?
Is there a drone market that could be dominated? sp
in general: racing: The Drone Racing League > Coolhunting | underwater: Fathom One | flying robots: Fleye | bat-like: RobotBat | bans: California | regulation: FAA registration | agriculture: Raptor Maps | adaptive control: Intelinair | applications: construction monitoring | aquatic: ziphius | collision avoidance: skydio | facial recognition: Drones With Facial Recognition Tech Will End Anonymity | FAA: commercial regulations | journalism: news gathering | mapping: building envelope | Micro-Air Vehicles: MAV | modular: PlexiDrone | quadrocopters: Viacopter | selfie-drones: nixie, zano | autonomous killing: terrorists
In a perfect world, all drugs would be legal but no one would use them.
in general: overdosing: prescription painkillers | aging: resveratrol | drugs: methamphetamine, spice | delivery: SteadyMed | forensics: swgdrug | illegal | legal | medicinal: kratom, Marijuana | Mexico: drug cartels | parenting | performance enhancing | pharmacy: People’s Pharmacy | testing
Earth | Earth’s Envelope | Earth’s History | Earth’s Properties | Earth’s Surface Features | East, Central, South, SE Asia | Eclecticism | Ecommerce | Economic Conditions | Economic Development | Edge | Education | Electronics | Elements of Technology | Email | Emotion | Employees & Labor | Energy Management | Energy, States, & Transformation of Matter | Engineering | Enterprise Systems | Entertainment | Entrepreneurship | Equations & Algorithms | Ethics | Europe 1789-1920 | Executive | Exploration | Extinction and De-Extinction | Extraterrestrial Life | Extreme
CRITICAL ZONE: air > life > soil > water > rock
Could human intervention tip the entire world into a new climatic state?
Solar radiation and temperature | Atmospheric humidity and precipitation: Atmospheric humidity | Precipitation: clouds | organizations: Cloud Appreciation Society | pictures: Cloud Atlas | research: clouds | seeding: Charles Hatfield 1916 | fog: fog on the boulevard sp | rain: dust storms | smell: petrichor | Atmospheric pressure and wind | Major forms of weather disturbances | cold: polar vortex | ocean temperatures: El Niño/La Niña > Climate Change | hurricanes: National Hurricane Center: nhc.noaa | perfect storm: book & film | Halloween Nor'easter of 1991 | Storm Sandy 2012 | superstorms: photos | supercell | video
books, articles: global warming: An Inconvenient Truth Gore | Boiling Point Gelbspan | Divine Wind: The History and Science of Hurricanes Emanuel | Global Weirdness Climate Central | Quick-Change Planet: Do Global Climate Tipping Points Exist? Levitan | rainmaking: The Rainmaker 1956 | The Last Polar Bear Kazlowski | more
Are we protecting enough of earth’s terrestrial and marine areas to secure the long-term health and sustainability of our planet? > Biosphere
Origin & Development of Earth: one-third the age of the universe
Origin and evolution of the lithosphere | Origin and evolution of the atmosphere | Origin and evolution of the hydrosphere | Formation and growth of the continents | supercontinents: Pangaea | Formation and growth of mountain ranges and belts
Stratigraphic interpretation | Paleontological interpretation | dinosaurs: about | digital recreation | fossils: African Fossils | Relative age dating | Absolute dating | Paleogeographical interpretation | Reconstructing the geologic history | Page Paleontology Science Center
Eras & Periods of Geologic Time: chronological measurement of stratigraphy to time
Planet Earth: Earth is the third planet from the Sun and the fifth largest
Physical Properties: the world or the Blue Planet
Earth’s concentric layers
Distribution of elements in earth’s core, mantle, crust
earth’s crust: Project Mohole
Geophysical and geochemical evidence
Earth’s Constituent Minerals & Rocks: building blocks of rocks
books, magazines, movies: Earth Luhr | Earth's Dynamic Systems Hamblin | Foundations of Earth Science Tarbuck | Journey to the Center of the Earth science fiction | National Geographic | Planet Earth German Space Center | Smithsonian Handbooks: Rocks & Minerals Pellant | more
The clearest way into the universe is through a forest wilderness. Muir
Physical Features of the Earth’s Surface
Vertical relief of the Earth's surface | waterfalls: Niagara Falls | Stable platform regions of the continents | Continental shelf, slope, and rise | Oceanic deeps and ridges | coral islands, reefs, atolls: types | conservation: globalcoral | Marianna Trench | Major mountain ranges and fracture zones | films: MountainFilm > Exploration
Action of the hydrosphere and atmosphere weathering | Actions of biosphere, exosphere, lithosphere | Earth's major environments (ecosystems) | Fluvial environment | Lacustrine environment | Estuarine environment | Desert environment | Glacial environment | Polar environment
Theories of landform evolution
Man-Made: videos: Aerial America
China to Late T’ang AD 755: T’ang imperial dynasty preceded by Sui
China from T’ang to Ch'ing 755-1839: The Ch'ing Empire to 1800
Inner Asia to 1750: War-making across region, firearms/artillery
Japan & Korea to 1910: Treaty 1910 made Korea protectorate of Japan
India & Ceylon to 1200: evidence of Homo erectus 500,000 years ago
India 1200-1761: Mughal Empire